The factors for designers of computerised information systems for small organisations

Computerised information systems and other management information systems (MIS) are a way for organisations to try to increase their efficiency and handle the competitive markets. To design a computerised information system to suite an organisation can be a challenge, with all the layers and dimensions an organisation can have.

This thesis has tried to study small organisations and find factors that could help the designer of a computerised information system for a small organisation. The factors are from the organisational culture and structure of the organisation. To find these factors the Organisational theory is used.

The thesis is a qualitative case study research that tries to interpret and understand the organisation studied. The empirical data is gathered from documents, web sites and interviews. The analysis of the empirical data is done with the help of Organisational theory and the components of a computerised information system.

The result of this research is a list of ten factors that a designer should consider when designing a computerised information system for a small organisation.

These factors are:
1. Support remote work
2. The legislation
3. Support the possible growth of the organisation
4. Support new actors
5. Access via the Internet
6. Able to introduce the customers into the system
7. Able to handle many simultaneous projects
8. Support the organisational structure of the organisation (like centralised structure)
9. Not time-consuming to use
10. Support the performed tasks (both cultural and structural)

Author: Strand Pettersen, Heini

Source: LuleƄ University of Technology

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