Process improvement: A study of Industrialisation processes at Flextronics

Flextronics Industrialization Group (FIG) is a global enterprise dedicated to Industrialisation services for the cell phone industry. Industrialisation services consist of anything that is performed to prepare a product for high-volume manufacturing. This primarily consists of developing production processes, production equipment, test processes and test equipment. The high-volume manufacturing is located in low-cost countries. This research is carried out at FIG, where the jobs are completed as projects. In 2004, a new project model named the Product Development Process (PDP) was introduced at Flextronics worldwide. As the name suggests, the PDP was initially designed to support product development projects, and that’s why it’s been tough to fully utilize the PDP at FIG. The PDP has to date been viewed as more trouble than support. It has lead to that project managers at FIG operate differently. The objective of this master thesis ended up being to develop an application of the PDP ideal for the Industrialisation projects performed at FIG. Throughout our work internal PDP documentation was analyzed and interviews with project managers and sub-project managers were performed…

Contents

1 INTRODUCTION
1.1 BACKGROUND
1.2 PURPOSE
1.3 DISPOSITION OF THE THESIS
2 COMPANY DESCRIPTION
2.1 FLEXTRONICS WORLDWIDE
2.2 FLEXTRONICS INDUSTRIALIZATION GROUP
2.2.1 Industrialisation
2.2.2 Line organisation
2.2.3 Project organisation
2.2.4 From product development to high-volume manufacturing
2.2.5 Typical production and test flow
3 METHODS OF RESEARCH
3.1 GENERAL DESCRIPTION OF THE WORK PROCEDURE
3.2 PRE-STUDY
3.3 FRAME OF REFERENCE
3.4 COLLECTING DATA
3.4.1 Types of research
3.4.2 Research strategies
3.4.3 Action research
3.4.4 Interviews
3.4.5 Observations
3.4.6 Chosen method
3.5 PROCESSING
3.6 ANALYSIS
3.7 RESULTS
3.8 THE QUALITY OF THE STUDY
3.8.1 Reliability and validity
3.8.2 Sources of errors
3.8.3 Criticism of chosen method
4 DESCRIPTION OF THE PRODUCT DEVELOPMENT PROCESS
4.1 PDP BACKGROUND
4.2 PHASES
4.3 MAIN PROCESSES
4.4 PROJECT TEAM STRUCTURE
4.5 FLEXIBILITY
5 PROBLEM AREAS
5.1 DESCRIPTION OF THE PRESENT PROBLEM SITUATION
5.1.1 Extensive and ambiguous project model
5.1.2 Not enough education
5.1.3 Low usage of the PDP
5.1.4 Not applicable main processes
5.1.5 Insufficient checklists
5.1.6 Unclear checkpoint decision structure
5.1.7 Unclear connection between PDP and TTM
5.1.8 No guidelines for learning between projects
5.1.9 Lack of steering groupFRAME OF REFERENCE
6.1 INTRODUCTION
6.2 DEFINITION OF A PROJECT
6.3 PROJECT VS. LINE ORGANISATION
6.4 PHASES
6.4.1 Pre-study
6.4.2 Planning
6.4.3 Execution
6.4.4 Conclusion
6.5 PROJECT GOALS
6.5.1 Main and intermediate goals
6.5.2 Primary and secondary goals
6.5.3 Effect goals
6.6 STAKEHOLDERS
6.7 PROCESSES
6.7.1 Different types of processes
6.7.2 Process management
6.7.3 Implementing changes
6.8 ROLES AND RESPONSIBILITIES
6.8.1 Client
6.8.2 Steering group
6.8.3 Reference group
6.8.4 Project manager
6.8.5 Sub-project manager
6.8.6 Project team
7 ANALYSIS
7.1 SPECIFYING AND BREAKING DOWN THE ASSIGNMENT
7.1.1 Industrialisation processes
7.1.2 Industrialisation checklists
7.1.3 Checkpoint decision structure
7.1.4 Guideline
7.2 PROPOSED ASSIGNMENT FOR FURTHER STUDIES
8 RESULTS
8.1 SOLUTIONS
8.2 INDUSTRIALISATION PROCESSES
8.2.1 Description of the Industrialisation processes…

Source: Linköping University

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