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SERVICE QUALITY AND ASYMMETRIC INFORMATION IN THE REGULATION OF MONOPOLIES: THE CHILEAN ELECTRICITY DISTRIBUTION INDUSTRY

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This study is an enquiry about the role that service quality, asymmetric information, scope of regulation and regulator’s preferences play in the regulation of monopolies, with an application to the case of the Chilean electricity distribution industry. In Chapter 1, I present the problem of regulating a monopolist and introduce the special conditions that the electricity sector has. Later I discuss the main characteristics of the electricity system that operates in Chile. The literature on regulation is reviewed in Chapter 2. A special emphasis is given to the problems of quality and information, and the lack of its proper joint treatment…

Author: Melo, Oscar Alfredo

Source: University of Maryland

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