balanced scorecard

Balanced scorecard project report

The main intention behind this project is to make clear how a balanced scorecard could possibly be used as a tool for communicating strategy within companies by using a case study of a Hospital. This project report focuses only on how the balanced scorecard is utilized as a communication tool towards staff members and not towards various stakeholders. A qualitative approach was employed to get a much deeper understanding of the subject.

Business Process Performance Measurement for Rollout Success

Business process improvement for increased product quality is of continuous importance in the software industry. Quality managers in this sector need effective, hands-on tools for decision-making in engineering projects and for rapidly spotting key improvement areas. Measurement programs are a widespread approach

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