The majority of present day software users interact with the software via a graphical user interface (GUI) that comprises around 45-60% of the total code. The correctness of the Graphical user interface is important to ensure the correctness of the overall software.
The purpose of this thesis is feasibility study of Customer Relationship Management (CRM) application in hotel industry. With increased globalization, competition, higher customer turnover, growing customer acquisition costs and rising customer expectations in today competitive word CRM is very important for several
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