In a free market economy, achieving the highest performance and thereby the organization’s goals is the ultimate responsibility of management. Performance needs to be managed to ensure that the organization is meeting its vision and goals. The Balanced Scorecard is a concept for measuring whether the activities of an organization are in line with its objectives in terms of its vision and its goals. Intermediate Care describes a range of short term health and social care services and interventions that ...
This dissertation seeks to answer the following research questions: (1) what properties enable some organizations to generate more value from information technology (IT) than others? and (2) through what mechanisms do organizations generate value through IT? It examines the role of technology in value creation through three essays using three different aspects of organizational performance. Chapter 1: Responding to Technology-Enabled Organizational Transformation: The Role of Strategic Change Orientation Essay one examines the role of strategic change orientation and three change ...