volvo car corporation

International product development in automotive industry: mapping and improvement suggestions from a customer satisfaction perspective

Getrag All Wheel Drive AB (GAWD) in Köping, Sweden today develops, manufactures and sells All Wheel Drive (AWD) systems to the private car industry. However it has not always been like this. Before 2004, the very same plant was a subsidiary company

Product development with customer focus: charting and analysis of processes concerning market information input to the product development system at Volvo Car Corporation

Involving the Voice of the Customer early in the product development process creates opportunities for high product quality and customer satisfaction. In the product development work at Volvo Car Corporation (VCC) customer focus is important and considered throughout the development process. VCC

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