Today it’s common that organizations reinvent the wheel? just because they don’t have an overview of what knowledge that already exists within the walls of the organization. This thesis aims elaborate on this phenomenon by a case study at the competence development department of company Alpha, using the CommonKADS methodology. The investigation concludes that from a system perspective a ?knowledge map? could be used to increase the accessibility of knowledge in the investigated process, which is characterized by a high degree of tacit knowledge…
Contents
1. INTRODUCTION
1.1 Problem domain
1.2 Organizational structure
1.3 The current situation
1.4 Opportunities
1.5 Choice of subject
1.6 Target group
1.7 Goal
1.8 Hypothesis
1.9 Questions
1.10 Problem limitations
1.10.1 Organizational scope
1.10.2 Economical feasibility
1.10.3 Technical feasibility
1.10.4 Knowledge Engineering scope
2. METHOD
2.1 CommonKADS
2.2 The OM worksheets
2.2.1 OM1
2.2.2 OM2
2.2.3 OM3
2.2.4 OM4
2.2.5 OM5
2.3 Qualitative interviews
3. BACKGROUND
3.1 Knowledge
3.1.1 Data
3.1.2 Capta
3.1.3 Information
3.1.4 Knowledge
3.1.5 Codification of tacit and explicit knowledge
3.1.6 Existing IS systems for knowledge transfer and codification
3.2 Knowledge Management and Knowledge Engineering
3.2.1 Definition of knowledge management
3.2.2 The role of knowledge engineering in knowledge management.
3.3 Knowledge Mapping
3.3.1 Construction and visualization
3.3.2 Practical construction
4. RESULT & ANALYSIS
4.1 What and Which type of knowledge?
4.2 The Employee managers and the Personnel’s knowledge
4.3 The Competence departments need of knowledge
4.4 Evaluations of systems
4.5 Cultural issues
5. CONCLUSION
6. DISCUSSION
6.1 How to present the map
6.2 The Dynamic Knowledge Map
6.2.1 Definition
6.2.2The role of stewards
6.2.3 Conclusion concerning dynamic knowledge map
6.3 Knowledge atlas
6.4 The importance of informal networks
7. ACKNOWLEDGEMENTS
8. LITERATURE LIST
9. APPENDIX
Author: Johan Bolmsten, Martin Andersson
Source: Blekinge Institute of Technology
Download URL 2: Visit Now