Total Quality Management Projects, Dissertations, Case Studies, TQM Thesis, Working Papers, Examples, Research Papers, Resources and Information

A Six Sigma project at Ericsson Network Technologies

The purpose of the thesis was to find factors that influence the mechanical characteristics for copper-wire products that are insulated with foamed polypropylene. This specific insulation material is new to the company and suitable machine-settings are unknown. The project was carried out

Product development with customer focus: charting and analysis of processes concerning market information input to the product development system at Volvo Car Corporation

Involving the Voice of the Customer early in the product development process creates opportunities for high product quality and customer satisfaction. In the product development work at Volvo Car Corporation (VCC) customer focus is important and considered throughout the development process. VCC