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Knowledge management


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How does Knowledge Management improve the Service Industry?

Competitive advantage is important for a company’s performance in emerging markets. Many companies lost sight of competitive advantage to grow and compete with domestic and global competitors. Thus, many companies try to gain it from managing knowledge. However, while the companies have to leverage their knowledge internally and externally to create and sustain a competitive advantage, they have to face many problems to manage knowledge. This thesis takes a critical look at problems and barriers of managing knowledge as ...

Project category: Featured, SSM, Strategic Management
Knowledge Management System: Case Match Maker Limited

In this project, we will study about Knowledge Management System in a company. In simple terms, a Knowledge Management System is an IT based system for managing knowledge in companies. Some topics discussed in this project are: KMS implementation in small consulting companies, Knowledge transformation, Knowledge Management Technology, Knowledge Management Four Pillars

Project category: Management Misc
Knowledge Transfer Approach a project report

This is a project titled "Unpacking stickness : from the perspective of knowledge transfer approach". Knowledge transfer is crucial to businesses in today’s knowledge-based economy. Nevertheless, there exists a gap in the books in understanding knowledge transfer. This gap depends on an abandoned topic of knowledge transfer technique. This report tries to play a role in the literature by explicitly suggesting 4 knowledge transfer approaches (constituted of 2 dimensions of transfer strategy and transfer mechanism) accessible to transfer knowledge. We ...

Project category: Management Misc
Factors that affect IT-based knowledge sharing

Knowledge has been acknowledged as an essential asset for organizations to gain competitive advantage. Progressively capable Information and Communication Technologies (ICT) and Information Systems (IS) are already designed and employed by organizations to facilitate Knowledge Management (KM). Beside strategic advantages and financial benefits, businesses are worried about how to motivate employees to share their knowledge to be able to obtain valuable knowledge, facilitate KM processes and get the best benefits from the investments in KM technologies. This document aims to: (1) ...

Project category: IT General
Knowledge Harvesting from International Joint Ventures

This dissertation explores and analyses factors which could facilitate Knowledge Harvesting, and also how important it is for the parent companies. Knowledge Harvesting is one of the knowledge processes within an international joint venture network that has not received much attention from the academic community.

Project category: Management Misc
Improving knowledge sharing capabilities of organizations: a case study of ReStral Nigeria Limited

The focus of this study is on how organizations can improve on knowledge management in order to enhance flow of work and productivity. We have chosen ReStral Nigeria Limited, a management consultancy firm, as a case study. We chose this company, firstly because our focus is on Nigeria; secondly, because of the company’s knowledge management capability.Davenport and Prusak posits that the “potential for new ideas arising from the stock of knowledge in any firm is practically limitless – particularly if ...

Project category: Management Misc
Strategic Sustainable Development and Knowledge Management

The purpose of this study was to explore how organizations can apply the Strategic Sustainable Development (SSD) Framework (Robèrt et al. 2006) as a lens and filter to a Knowledge Management Framework to move an organization towards sustainability. A conceptual framework of Knowledge Management (KM) was developed and then utilized to conduct a sustainability assessment on The Natural Step (TNS) organization as a case study. The researchers explored how an understanding of KM can support SSD and aid an organization ...

Project category: Management Misc
Knowledge Management : A Case Study of KM activities at Indian School of Business

It seems that the term, which is nowadays in most use, in the literary world, is Knowledge Management. No domain has remained untouched by this new revolution. All business firms, companies, non-profit organizations, profit-making organizations, governmental institutions, academic organizations, research institutes, corporate, etc. want to manage their organizational knowledge to survive in today's market. Organizational knowledge not only includes the information and knowledge generated in the mean time by the organization, but also the human resource, which has generated this ...

Knowledge management in call centers

Call centers, or their contemporary successors contact centers, are the preferred and prevalent way for many companies to communicate with their customers, but perhaps the greatest challenge of running a call center, is to ensure that customers are provided with the right information in a timely fashion. Knowledge management has a number of practical tools and strategies to meet this challenge but to leverage the potential of these tools organizations must understand how to implement knowledge management especially in their ...

Project category: E-commerce, Marketing
Development of a conceptual framework to measure organizational readiness to adopt knowledge management

Knowledge management is not something new. It is going to be something tangible and in another word there is a kind of revolution on this topic today. Nowadays all successful organizations are becoming knowledge-based and they try to have knowledge management and knowledge sharing as integral part of their attendance for achieving competitive advantage among other businesses. So many articles and retrospective theories and frameworks have been reviewed for doing this research. In this study I have tried to develop ...

Project category: E-commerce

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